Job Description - Front Office Assistant
Reports To: Office Manager
Works Closely With: Nurses, Physicians, Clinical Manager
Summary of Duties:
The Front Office Assistant position works with the front office to help the Clinic run smoothly.
Primary Duties:
Assists in chart preparation daily; Assists with lab results and print labels for letters; Confirm appointments; Assists with copying medical record requests when necessary; Takes messages off phone; Keeps phone logs
Secondary Duties:
Check patients out and collect fees; Balances cash drawer and prepares end of day report; Answers phones, makes appointments and directs callers to appropriate staff
Additional Skills: Must be able to speak, read and write in English and Spanish; Excellent communication skills; Good understanding of the Clinic and its mission and role in the community; Team player; Ability to be flexible within the scope of the position; Detail oriented
